Pharmacy Advice Audit: Please take part in 2022 audit

Community pharmacy contractors and their teams are being asked to take part in PSNC’s latest Pharmacy Advice Audit in w/c 31st January 2022.

The audit will once again ask pharmacy teams to record information about the informal healthcare advice that they are giving over the course of a single day (or until a minimum number of consultations is reached), with the results providing a critical temperature check on how people are continuing to rely on community pharmacies.

This is the third Advice Audit that pharmacies have been asked to take part in, and the results will once again provide critical evidence for use in our funding discussions with HM Government and the NHS.

Last year’s Advice Audit highlighted the scale of the informal consultations that were taking place in pharmacies during the pandemic. The huge number of pharmacies taking part in the audit meant that we had compelling evidence for use in our negotiations, and the audit results were also critical in helping to persuade MPs to support our case for COVID-19 costs.

We would be very grateful to anyone able to take part in this year’s audit – the more pharmacies who are able to do so, the stronger our evidence is.

As with the two previous audits, pharmacies taking part will be asked to record data about patients coming into pharmacies seeking informal advice over the course of a single day (or until a minimum number of consultations has been reached).

Contractors will notice some minor changes to the audit template to help us begin to better understand the sorts of consultations that pharmacies are now giving.

The audit week will commence on Monday 31st January and as before, pharmacies will be asked to carry it out on a single day within that week.

We are very grateful to anyone able to take part in this audit. FULL RESOURCES