CPCF services and Terms of Service
Important dates
Published on: 13th December 2023 | Updated on: 27th December 2023
- Community Pharmacist Consultation Service (CPCS);
- COVID-19 Vaccination Service;
- Discharge Medicines Service (DMS);
- Flu Vaccination Service;
- Hypertension Case-Finding Service;
- Lateral Flow Device (LFD) Service;
- New Medicine Service (NMS);
- Pharmacy Contraception Service (PCS); and
- Pharmacy First Service.
It also highlights important dates for Healthy Living Pharmacy (HLP) and Terms of Service (ToS) requirements, as well as dates when relevant news stories have been published which highlight resources for these services/requirements.
This page is a ‘live’ page and will be updated as and when announcements and dates are confirmed. Therefore, pharmacy owners are welcome to print out this page for reference; however, they should be alert to the fact that additional information may be added to the page and are encouraged to check back regularly to ensure they have all the latest dates/information. Pharmacy owners are also encouraged to sign up to our newsletters at cpe.org.uk/enews so the latest information is delivered straight to their inbox.
The important dates list starts from 16th November 2023 as this is when the announcement was made that Community Pharmacy England had reached agreement with Government and the NHS on the launch of a new national Pharmacy First service as well as other changes to pharmacy funding and services.
January 2024
| Date | Information and suggested action |
| Between 1st January and 31st March 2024 | ToS: Pharmacy owners are required to verify and, where necessary, update the information contained in their NHS website profile and their DoS profile at least once each quarter of the financial year. The new quarter starts on 1st January and ends on 31st March 2024.
This is a mandatory requirement for all pharmacy owners. Actions:
|
| 1st January 2024 | CPCS: Fee increases from £14 to £15. |
| 3rd January 2024, 7-8.30pm | Hypertension Case-Finding Service: Community Pharmacy England webinar aimed at helping pharmacy teams who are already providing the service to review the way they provide it, including making greater use of the whole pharmacy team within its provision.
Bookings are now full Action: If you are already providing this service, watch the recorded webinar when published. |
| 10th January 2024, 7-8.30pm | PCS: Community Pharmacy England webinar aimed at helping pharmacy teams who have not yet started to provide the service to get ready to offer it to their patients.
Bookings are now full Action: If you are not currently providing this service but are interested in doing so, watch the recorded webinar when published. |
| 15th January 2024, 7-8.30pm | Pharmacy First: Community Pharmacy England webinar which will focus on how to get ready to launch the service, building on the content of the December webinar and providing further practical information.
Bookings are now full Action: Watch the recorded webinar when published. |
| 18th January 2024, 6-7.30pm | Pharmacy First: NHS England funded webinar by Cliniskills on otoscope training.
Action: If you are intending to provide the Pharmacy First service, and require training on using an otoscope, book to attend the webinar. |
| 30th January 2024 | CPCS: CPCS finishes. |
| 11.59pm on 30th January 2024 | Pharmacy First: Deadline for pharmacy owners to declare that they agree to the terms and scope of the three elements of the Pharmacy First service and therefore claim the £2,000 initial fixed payment; this will be paid on 1st March 2024.
Pharmacy owners can still declare that they agree to the terms and scope of the three elements of the Pharmacy First Service after this date, but they will not be entitled to the £2,000 initial fixed payment. Action: If you are intending to provide the service, and have not yet completed the declaration, complete this by the end of the day. |
| 31st January 2024 | Pharmacy First: Pharmacy First service commences and pharmacy owners who have declared that they agree to the terms and scope of the three elements of the Pharmacy First Service on the MYS portal can start providing the service. |
| Pharmacy First: Pharmacy owners who have not declared that they agree to the terms and scope of the three elements of the Pharmacy First service and those that have declared that they wish to cease provision of CPCS (if this occurred fewer than 30 days before 1st February 2024) will be de-registered from providing CPCS (and will be notified of this). |
February 2024
| Date | Information and suggested action |
| 1st February 2024 | DMS: NHS England has advised that NHS approved IT systems for recording DMS consultations will go live from this date. |
| Pharmacy First: Pharmacy owners who declared that they agree to the terms and scope of the three elements of the Pharmacy First service by 11.59pm on 31st December 2023 will be paid their £2,000 initial fixed payment.
Action: If you met the above deadline, check your Schedule of Payments to ensure you have received this payment. |
|
| 11.59pm on 29th February 2024 | PCS: Deadline for pharmacies providing the Tier 1 (ongoing management of oral contraception) to declare that they agree to the terms and scope of the expanded service via the NHSBSA MYS portal.
Any pharmacies providing the Tier 1 service who do not opt-in by 11.59pm on this date will be automatically deregistered from the service (and they will be informed of this by the NHSBSA) on 1st March 2024. Action: If you are planning to continue to offer PCS and agree to the terms and scope of the expanded service, complete your declaration by the end of the day. |
March 2024
| Date | Information and suggested action |
1st March 2024 |
PCS: Pharmacy owners who were registered to provide PCS before 1st December 2023 who have not ‘opted-in’ on MYS to provide the expanded PCS and those that have declared that they wish to cease provision of PCS (if this occurred fewer than 30 days before 1st March 2024) will be de-registered from providing PCS (and will be notified of this). |
| Pharmacy First: Pharmacy owners who declared that they agree to the terms and scope of the three elements of the Pharmacy First service by 11.59pm on 30th January 2024 will be paid their £2,000 initial fixed payment.
Action: If you met the above deadline, check your Schedule of Payments to ensure you have received this payment. |
|
| 31st March 2024 | Flu: 2023/24 Flu Vaccination Service ends.
Action: At the end of the day remove any promotional materials for the Flu Vaccination Service (including any on your website) and ensure all staff are aware that the service has now finished for 2023/24. |
HLP: Deadline for undertaking a community engagement exercise (at least one must be undertaken per financial year) on the promotion of healthy living, which involves:
|
|
| Hypertension Case-Finding Service: Deadline for pharmacy owners to have achieved their incentive fee threshold for 2023/24 (need to provide 20 ABPMs between 1st April 2023 and 31st March 2024 to achieve the incentive fee). | |
| ToS: Deadline for verifying and, where necessary, updating the information contained in a pharmacy’s NHS website profile and their DoS profile for the 1st January to 31st March 2024 quarter of the financial year.
This is a mandatory requirement for all pharmacy owners. Action: If you have not updated your NHS website profile and your DoS profile using NHS Profile Manager, complete this by the end of the day. |
|
| 11.59pm on 31st March 2024 | Pharmacy First: Deadline for pharmacy owners to have delivered a minimum of five Pharmacy First – clinical pathway consultations that cross the Gateway point.
If pharmacy owners have not delivered a minimum of five of these consultations by this date, they will have their £2,000 initial fixed payment recovered. |
April 2024
| Date | Information and suggested action |
| Between 1st April and 30th June 2024 | ToS: Pharmacy owners are required to verify and, where necessary, update the information contained in their NHS website profile and their DoS profile at least once each quarter of the financial year. The new quarter starts on 1st April and ends on 30th June 2024.
This is a mandatory requirement for all pharmacy owners. Actions:
|
| As soon as reasonably practicable after the end of 2023/24 | ToS: Pharmacy owners must send a copy of their annual complaints report to the local NHS contract management team as soon as reasonably practicable after the end of the year to which the report relates.
This is a mandatory requirement for all pharmacy owners. Action: Send the annual complaints report to the local NHS contract management team. |
June 2024
| Date | Information and suggested action |
| 30th June 2024 | Final deadline for publication of Data Security and Protection Toolkit (DSPTK) submissions. |
July 2024
| Date | Information and suggested action |
| Between 1st July and 30th September 2024 | ToS: Pharmacy owners are required to verify and, where necessary, update the information contained in their NHS website profile and their DoS profile for the 1st July to 30th September 2024 quarter of the financial year.
This is a mandatory requirement for all pharmacy owners. Actions:
|
September 2024
| Date | Information and suggested action |
| 30th September 2024 | ToS: Deadline for meeting the requirement to ensure pharmacy owners have verified and, where necessary, updated the information contained in their NHS website profile and their DoS profile for the 1st July to 30th September 2024 quarter of the financial year.
This is a mandatory requirement for all pharmacy owners. Action: If you have not updated your NHS website profile and your DoS profile using NHS Profile Manager, complete this by the end of the day. |
October 2024
| Date | Information and suggested action |
| Between 1st October and 31st December 2024 | ToS: Pharmacy owners are required to verify and, where necessary, update the information contained in their NHS website profile and their DoS profile at least once each quarter of the financial year. The new quarter starts on 1st October and ends on 31st December 2024. This is a mandatory requirement for all pharmacy owners.
Actions:
|
December 2024
| Date | Information and suggested action |
| 31st December 2024 | ToS: Deadline for meeting the requirement to ensure pharmacy owners have verified and, where necessary, updated the information contained in their NHS website profile and their DoS profile for the 1st October to 31st December 2024 quarter of the financial year.
This is a mandatory requirement for all pharmacy owners. Action: If you have not updated your NHS website profile and your DoS profile using NHS Profile Manager, complete this by the end of the day. |
