Please phone us on 0300 123 2224
Phone lines are open from 8:30am to 5pm Monday to Friday. Inbound and outbound calls may be recorded for training or quality purposes. Lines can get busy, especially on a Monday morning.
For Deaf and hard of hearing callers, you can contact us using ‘Text Relay’ (by prefixing our contact numbers with 18001).
If you are worried about a child, young person or adult who could be in danger please contact 0300 123 2224.
For more information about reporting a child at risk, including contact information, please visit the Report a child at risk page. If you would like to speak to a Children’s Social Care Social Worker outside of office hours please phone the Emergency Duty Team (EDT) on 0300 123 23 27.
For more information about reporting an adult at risk, including contact information both in and out of hours, please visit the the Report an adult at risk page.
If you are a professional you can contact Adult Social Care.
In an emergency always contact the police by dialling 999 or if it is not an emergency and you want to talk with the police, dial 101.
Please phone the numbers below for the following services:
Fostering and Adoption enquiries 0800 587 9900
Culture and Heritage 01823 278805
Somerset Skills and Learning 0330 332 7997
Mendip District Council 0300 303 8588
Sedgemoor District Council 0300 303 7800
South Somerset District Council 01935 462462
Taunton Deane Borough Council 01823 356356
West Somerset District Council 01643 703704
Somerset Council came into being on April 1 2023. The new unitary council brings together the services previously provided by the four district councils in Somerset (Mendip, Sedgemoor, Somerset West & Taunton and South Somerset) alongside the services provided by Somerset County Council.
Other useful numbers
EMA (Education Maintenance allowance) Helpline for Students 0808 101 6219
Student Finance Direct (Higher Education Students only 0845 607 7577
Street Lighting Faults 0845 601 0939 (office hours) and 0845 795 9639 (for out of hours emergencies)
Citizens Advice Bureau Consumer Helpline 0808 223 1133
Email us: email@example.com
SMS Text Enquiries: Send us a message from your mobile phone to 07781 482 858 (Normal text message rates apply)
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